Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information when you interact with Icutmaster.
Last Updated: January 2024
Information We Collect
Personal Information
When you contact us for inquiries, quotes, or support, we may collect:
- Name and business contact information
- Company name and industry details
- Email address and phone number
- Shipping and billing addresses
- Product specifications and requirements
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website and search terms used
How We Use Your Information
Business Operations
- Process and respond to your inquiries
- Provide product information and quotes
- Deliver products and services
- Provide technical support and training
- Process warranty claims
Communication & Improvement
- Send product updates and announcements
- Improve our website and services
- Analyze usage patterns and preferences
- Ensure website security and functionality
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
Trusted partners who assist us in shipping, payment processing, or technical support
Legal Requirements
When required by law, regulation, or legal process
Business Protection
To protect our rights, property, or safety, or that of our customers
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- Encrypted data transmission
- Secure server infrastructure
- Regular security updates
- Access controls and monitoring
Organizational Measures
- Employee training on data protection
- Limited access to personal information
- Regular security assessments
- Incident response procedures
Your Rights and Choices
You have certain rights regarding your personal information:
Access and Update
Request access to or correction of your personal information
Opt-Out
Unsubscribe from marketing communications at any time
Data Portability
Request a copy of your personal information in a portable format
Deletion
Request deletion of your personal information, subject to legal requirements
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze website usage.
Essential Cookies
Required for basic website functionality and security
Analytics Cookies
Help us understand how visitors interact with our website
Preference Cookies
Remember your settings and preferences for future visits
You can control cookies through your browser settings, but please note that disabling certain cookies may affect website functionality.
Contact Us About Privacy
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please don't hesitate to contact us.
Email Us
privacy@icutmaster.com
Response Time
We will respond within 30 days
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
We will post the updated policy on this page with a new "Last Updated" date
For significant changes, we may notify you via email or website notice
Continued use of our services after updates constitutes acceptance of the new policy