Terms of Service

Welcome to Icutmaster. These Terms of Service ("Terms") govern your use of our website and the purchase of our straight knife cutting machines and related services. By accessing our website or purchasing our products, you agree to be bound by these Terms.

Icutmaster is a professional manufacturer and wholesaler of high-performance straight knife cutting machines, serving the garment, textile, and leather goods industries worldwide.

By using our website, requesting quotes, or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

3.1 Product Description: We manufacture and sell straight knife cutting machines designed for industrial use in cutting cotton, wool, silk, synthetic fabrics, leather, and other materials.

3.2 Product Specifications: All product specifications, features, and capabilities are described to the best of our ability. We reserve the right to modify specifications without prior notice.

3.3 Availability: Product availability is subject to manufacturing capacity and demand. We will notify you if any ordered products become unavailable.

4.1 Order Process: All orders must be confirmed in writing. We reserve the right to accept or decline any order at our discretion.

4.2 Pricing: Prices are subject to change without notice. The price applicable to your order will be the price in effect at the time of order confirmation.

4.3 Payment Terms: Payment terms will be specified in your order confirmation. We typically require a deposit before manufacturing begins, with the balance due before shipment.

4.4 Currency: All prices are quoted in USD unless otherwise specified.

5.1 Shipping: We ship worldwide. Shipping costs and delivery times will be provided with your quote.

5.2 Risk of Loss: Risk of loss and title to products pass to the buyer upon delivery to the shipping carrier.

5.3 Delivery Times: Delivery times are estimates only and may vary due to manufacturing schedules, shipping delays, or other factors beyond our control.

6.1 Warranty Period: We provide a comprehensive one-year warranty on all our cutting machines from the date of delivery.

6.2 Warranty Coverage: The warranty covers manufacturing defects and component failures under normal use conditions.

6.3 Warranty Exclusions: The warranty does not cover damage due to misuse, normal wear and tear, accidents, modifications, or failure to follow operating instructions.

6.4 Warranty Claims: All warranty claims must be reported promptly and may require return of the defective product or component.

7.1 Training Services: We provide comprehensive machine operation training as part of our service package.

7.2 Technical Support: Our technical support team is available to assist with operational questions and troubleshooting.

7.3 Support Limitations: Support services are provided during normal business hours and may be limited by language, time zone, and technical constraints.

8.1 General Limitation: Our total liability for any claim arising from these Terms or the use of our products shall not exceed the purchase price of the specific product giving rise to the claim.

8.2 Consequential Damages: We shall not be liable for any indirect, special, incidental, or consequential damages, including but not limited to loss of profits, business interruption, or loss of data.

8.3 Force Majeure: We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, or government regulations.

9.1 Ownership: All intellectual property rights in our products, including patents, trademarks, copyrights, and trade secrets, remain our property.

9.2 License: Purchase of our products grants you a non-exclusive license to use the products for their intended purpose but does not transfer any intellectual property rights.

9.3 Restrictions: You may not reverse engineer, disassemble, or attempt to derive the source code or design of our products without our written permission.

10.1 Termination Rights: We may terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms.

10.2 Effect of Termination: Upon termination, your right to use our services ceases immediately, but these Terms shall remain in effect regarding any prior use.

11.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Icutmaster is incorporated.

11.2 Dispute Resolution: Any disputes arising from these Terms shall first be addressed through good faith negotiations. If unresolved, disputes may be subject to arbitration or court proceedings as determined by applicable law.

12.1 Modification Rights: We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website.

12.2 Notification: We will make reasonable efforts to notify users of significant changes to these Terms.

12.3 Continued Use: Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.